GEO Monitoring

Being named is not enough. Being recommended is.

Track over time how ChatGPT, Gemini, Perplexity and Claude answer your customers’ questions: whether they name you, recommend you, cite your site and which competitor they choose instead of you. Copilot is added on request, observed through its interface.

The GEO lens of the Overview, “Do they recommend you?”: mentions and recommendations in assistant answers, with their base.
Demo data · Northstar Audio

The third question

Named, recommended, cited: three steps.

GEO, Generative Engine Optimization, asks whether AI assistants recommend you. Being named is the first step; being pointed out to someone who has to choose is the second; seeing your website among the answer’s sources is the third.

The three steps of the GEO lens, each with its own base

Three steps up: the answer names the brand, recommends it, cites one of its pages. Each step is counted on a different base, which stays declared.

  1. Names you

    The answer contains your brand, in any position and with any tone.

    Base: the valid answers of the observation

  2. Recommends you

    The answer points your product out to someone choosing between several brands.

    Base: the answers that recommend someone

  3. Cites the website

    A page from your official domain appears among the answer’s sources.

    Base: the answers that show their sources

Collection after collection

The same panel, every week.

The same questions, put to the same assistants under the same conditions, repeated over time. A change is read on the same cohort of questions, with its base, and does not come from a different sample.

Northstar Audio’s “By observation” panel: four observations from 29 September to 20 October 2026 on the same cohort of questions, each with its mention rate and base.
Demo data · Northstar Audio

Preferred competitors

When they recommend someone else, and why.

For each intent you see which competitor is recommended in your place and with which recurring phrases and sources. It is a reading of the answers, not of the model: it says what the answer uses, not what it thinks.

A smiling runner on the seafront at dawn asks her smartphone which earbuds are water-resistant, holding the charging case. AI-generated scene.
AI-generated image · Illustrative scene
An answer that recommends the competitor, with what it leans on

A sample answer about fictional brands: the competitor is recommended thanks to an independent guide, your brand is only named, and a doubt arises from a fact the website does not state.

QuestionWhich earbuds should I choose for running in the rain?

AI assistant · sample answer about fictional brands

For running, a light, water-resistant model is best. The Orbit Run are the most suitable choice because a runners’ guide tested them in the rain. The Northstar Pulse are also an option, but it is not clear how water-resistant they are.

  1. Competitor

    The competitor is recommended: the GEO lens counts it as a preference.

  2. Source

    The support is an independent guide that names only the competitor.

  3. Mention

    Your brand is named but not recommended: the first step, not the second.

  4. Statement

    The doubt comes from a fact your website does not state in text.

Independent sources

The sources that weigh on the answer.

Magazines, reviews and forums make their way into assistants’ answers. For every source cited you see what it is, whether it names you and in what tone: this is where the GEO lens meets the question of trust.

The sources cited on one intent, read through the Trust lens

Four sample sources cited by assistants on one intent of a fictional brand: what they are, whether they name the brand and in what tone.

SourceWhat it isNames you?Tone towards you
Trade magazineA field test comparing six models.No, it cites only the competitorNone, because it does not name you
Review siteThe opinions of people who bought, with the average rating.Yes, in the product reviewsPositive on comfort, mixed on battery life
Enthusiasts’ forumA discussion about which models to use when travelling.Yes, in two posts out of tenNeutral: it describes without judging
Your siteThe product page with the technical specifications.Yes, it is your pageNot assessed: it is your own voice

A lens, not a score

The GEO lens and the AI Trust Score, two readings.

The GEO lens shows its indicators, each with its own base. The AI Trust Score is still calculated as it is, on six dimensions with published weights: visibility and recommendations are two of them, and the lens never becomes a second score.

The GEO lens and the AI Trust Score, side by side

The same four issues read twice: with the GEO lens, which shows separate rates, and with the AI Trust Score, which sums up six dimensions in one value with an interval.

GEO lensAI Trust Score
What it showsThree separate rates: named, recommended, cited.A value from 0 to 100 with interval and coverage.
How to read itEach rate with its own base, by intent and assistant.Six dimensions weighted by a published method.
What it looks atAssistants’ answers, alongside the other three lenses.Only AI assistants’ answers to your panel.
When it is usefulTo understand where and why a competitor is preferred.To follow over time how assistants present the brand.

Measuring a change

Before and after, with control questions.

After a change you read the same questions again and compare them with questions the change does not touch. If both shift, the cause lies elsewhere; if only the first do, the effect is more credible, without being promised in advance.

Questions targeted

The questions the change answers, measured before and after it.

Control questions

Similar questions the change does not touch, measured on the same days.

The difference

The change in the first minus the change in the second, with its interval.

Frequently asked questions

Questions about GEO monitoring.

Which assistants GEO monitoring is based on, how often it repeats, how it differs from AI Visibility and why nobody can guarantee a recommendation.

How is it different from AI visibility?

AI visibility is the view where you read answers, mentions and sources question by question. GEO Monitoring uses it as a lens: it follows the three steps over time, by intent, and shows which competitor is preferred.

Which assistants does GEO monitoring cover?

ChatGPT, Gemini, Perplexity and Claude, depending on the plan and the qualified models; Copilot on request, observed through its interface as a user sees it. Every answer records assistant, model, language, market and collection date.

How often is the observation repeated?

At the frequency you choose for the panel, confirming the cost before each collection. Two observations are compared only on the same cohort of questions.

Can I make AI recommend my brand?

No one can dictate what an assistant recommends. You can make the information the answers use clear and verifiable, and measure whether anything changes.

Related paths

Each feature answers a specific question. From here you move on to related features, to the methodology behind their measures and to help for using them in everyday work.

GEO Monitoring: when AI recommends you | TrustInsider