About us

Understand reputation. Give trust its value.

Understand what people, search engines and AI answers say about a brand. Connect every observation to its evidence and every proposed action to a decision.

What you get

From observation to better decisions

TrustInsider brings reputation, perceived trust and AI visibility into one workspace. It connects authorized third-party content, observed Google and Bing results and samples of AI answers to the assistant and dashboards. Each channel retains its own meaning: a conversation, a search result and a recommendation answer different questions.

Information context
  1. Authorized third-party content
  2. Observed search and AI answers
  3. Assistant and dashboards

Our perspective

Better questions open new perspectives.

Reputation takes shape in different places: an AI answer, a search, a news story, a shared experience. TrustInsider brings these perspectives into the same working context.

The aim is to help your team understand a problem before choosing a solution. Conversation with the assistant and professional views offer two entry points to the same process: sources, interpretation, proposal and verification. The value lies in making the reasons for a decision clear, rather than reducing everything to a number.

Understand

Connect the question to information that can actually answer it.

Assess

Recognise alternatives, limitations and hypotheses still to be checked.

Follow up

Keep a record of decisions and return to check the outcome.

Product principles

Clarity is part of the method.

TrustInsider puts evidence clarity at the centre: where information comes from, what it describes and which conclusions it can support.

AI, search and listening retain their own definitions. The assistant helps interpret them, while authorisations, rights and responsibilities define their use. This approach applies to both the professional dashboard and the public reputation profile.

From principle to interpretation
PrincipleIn the productFor the reader
ProvenanceThe statement retains its available reference.You can distinguish a summary from its basis.
ContextSamples and methods remain separate.You avoid comparisons between incompatible measures.
ResponsibilitiesThe proposal remains linked to a decision.You know what was suggested and what was carried out.

Related paths

Check your brand’s presence, compare results or choose content improvements: continue with the feature you need.

From question to action

From the question to checking the outcome: context, sources, hypotheses and action plans in the TrustInsider analytical workflow.

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Find the right answer

Find guides, FAQs and methodology to clarify indicators, coverage and access, with dedicated routes for data requests.

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Why TrustInsider exists · trustinsider