Your objective
Which question do you want to resolve, and which team will use the result?
Contact
Let’s talk about your project.
Defining a Reputation & Trust Intelligence project requires objectives, the brands involved, markets and sources to observe. This information helps assess coverage and dependencies before proposing a service.
What you get
Prepare a useful discussion.
It helps to distinguish ongoing monitoring from a one-off analysis, specifying languages, competitors and teams involved. Data and export requirements should be checked alongside provider rights.
- One-off analysis
- Ongoing monitoring
- Teams involved
What you get
Contact and data requests.
In your request, identify the brand and market involved without sending credentials, confidential documents or unnecessary personal data. For a correction, specify the page and disputed information: the dedicated data-rights process keeps these requests separate from commercial enquiries.
- Commercial enquiry
- Content correction
- Personal data request
Prepare for the conversation
Start with what you want to understand.
A precise request lets us discuss the right scope for your brand: markets, languages, questions to monitor and decisions to support.
For example, you can describe how your product is presented in AI answers or which experience emerges in reviews. Identifying the tools you already use helps assess opportunities to reuse integrations. Context is enough for this initial discussion: API keys, personal data and confidential documents are not needed.
The scope
Which brands, products, markets and languages does the analysis concern?
The check
Which outcome would make the project useful to you?
From need to approach
A clear request. A practical discussion.
Coverage, frequency and analytical depth are defined around the use case. Integrating a source requires both technical verification and a review of its rights.
Before choosing a service, define the sources required, update frequency and usage rights. A useful discussion clarifies which data will be accessible, which will remain excluded and which decisions your team wants to support.
| Topic | Useful context | What to avoid |
|---|---|---|
| Objective | The decision you want to support. | General requests without a use case. |
| Sources | Tools already in use and known API availability. | Sending keys or tokens. |
| Evaluation | Objectives and criteria for the first analysis. | Unnecessary personal data or documents. |
Related paths
Choose your next step.
Check your brand’s presence, compare results or choose content improvements: continue with the feature you need.
From question to action
From the question to checking the outcome: context, sources, hypotheses and action plans in the TrustInsider analytical workflow.
ReadA transparent method, not a black box
TrustInsider’s criteria for interpreting reputation and trust: provenance, samples, reviews and the limits of conclusions.
ReadFind the right answer
Find guides, FAQs and methodology to clarify indicators, coverage and access, with dedicated routes for data requests.
Read