The AI-first experience

Ask a question. Find your next improvement.

Ask the assistant where your brand appears and which information is missing. In the workspace, answers, charts and sources help you turn a question into a concrete task.

One workflow. Clear steps.Workflow

Your brand · steps and checks

StepsChecksOutcome
StartEventrelevant change documented
BoundaryReviewno automatic publication
ResumeCheckpointstate and version preserved

From signal to draft for review

  1. 01 · Gather

    A document changes

    Identify the version and any material that depends on the document.

    Verified event
  2. 02 · Prepare

    A draft takes shape

    Propose updates while retaining references to the evidence.

    Authorised task
  3. 03 · Review

    Your team makes the decision

    Compare versions and approve only the permitted action.

    Human review

Every collection requires usable sources, permissions and sufficient budget. If a request’s outcome is unconfirmed, check the recorded attempt before starting another.

What you get

Conversation opens the tools.

Start on the website by entering your brand name or domain. The assistant guides you towards your goal; after signing in, continue in the workspace and explore the data available to your account.

From question to verification, with context intact
  1. Frame the question

    State the issue to understand and select the relevant brand and period.

  2. Open the evidence

    Examine the sources and views referenced in the analysis. The dashboard should remain usable without chat.

  3. Assess the next step

    Distinguish an explanation from a proposal, and check for missing information and required approvals.

See how the assistant guides you.

Illustrative screens featuring Northstar Audio, a fictional brand. These are not results from a real analysis.

Follow the three screens: from your first visit to a question about selected data in the workspace.

1. Enter your brand

You can start from any page on the website. The assistant asks for your brand name or domain, goal and market: you reach sign-in with a clearly defined request.

Illustrative screen
trustinsider

Let’s start with your brand.

What is your brand?

Northstar Audio

2. Sign in and confirm the context

After signing in, choose the workspace and confirm the brand. Open the tools for your goal, select available sources and review the cost before starting a collection.

Illustrative screen
trustinsider

The next step for your brand.

Example brand
Northstar Audio
Selected goal
Presence in AI answers
Selected market
Italy

Sign in or create an account to pick up these choices. We’ll guide you through the available sources and show the credits required before you confirm an analysis.

3. Ask about the selected data

Select a group of AI answers or relevant evidence and open the assistant. For AI answers, the assistant compares sample measures; the original text remains available in the results.

Illustrative screen
trustinsider

Example context: Northstar Audio · selected AI answers

Which samples should we examine more closely?

Example answer, not generated live

Start with samples where the brand is not mentioned. Open the original answers and check which competitors and pages are cited. This comparison helps you choose which information to investigate before changing the website.

From analysis to the team’s work

You can request an action proposal for selected, reviewed mentions. Review its goal and activities before saving it to the plan: the proposal does not edit or publish your website content.

What you get

Decisions remain verifiable.

For example, ask “which pages should I clarify for this question?”. With an enabled model and available data, the assistant can help prepare a proposal linked to sources. You review the proposal before approving its actions.

Information context
  1. Statement in the answer
  2. Usable evidence
  3. Information still needed

Questions that guide the work

Ask what you want to understand.

Enter your brand in the assistant to start the check. Guided questions help define the product, market and goal before moving to the analyses available in your workspace.

You can ask how to start, which plan to choose or how to read the available metrics. To check a brand description, consult the original answer in the evidence view: the assistant does not automatically read all collected texts or modify your content.

From question to the relevant view
Your team’s questionWhere to investigatePossible decision
How do AI assistants describe us?Sampled answers, mentions and citations.Check an incomplete description or an outdated source.
What emerges about support?Topics and accounts relevant to the service.Investigate a recurring difficulty with the service team.
Has anything changed since the action?The plan, operational checks and comparable periods.Continue, adjust or gather more evidence.

The assistant and AI sources

Who helps you. What you observe.

The TrustInsider assistant helps your team interpret information. The monitored AI engines are the subject of analysis: their answers are observations to compare. These two roles remain distinct.

The assistant uses the model authorised for the workspace; monitoring the qualified AI engines instead requires specific collections for each system, and the list of qualified engines lives on the method page. An answer obtained through an API does not prove what every user will see in the consumer app: mode, model, language, market and date always accompany the result.

Your team’s assistant

Works within the authorised context to explain, compare and prepare proposals.

Observed answers

Show how your brand appears under the conditions defined for the observation.

Accessible sources

Allow statements to be checked when the system provides usable references.

Recurring tasks

A method to return to.

Keep the questions you use to assess your brand and repeat them after updating your website. You can then check whether the product description is more accurate, whether your name appears and which sources are cited in the new collection.

For example, after clarifying a product’s compatibility, repeat the question that produced an incomplete description. The calendar and reminders help you arrange the check. Before a new collection, confirm the available sources and expected usage.

Reading path
  1. Required inputs
  2. Step requiring review
  3. Condition for resuming

Related paths

Check your brand’s presence, compare results or choose content improvements: continue with the feature you need.

From question to action

From the question to checking the outcome: context, sources, hypotheses and action plans in the TrustInsider analytical workflow.

Read

Find the right answer

Find guides, FAQs and methodology to clarify indicators, coverage and access, with dedicated routes for data requests.

Read
Work starts with a question · trustinsider