AI search statistics

The numbers of AI search, with their source.

In 2026 ChatGPT reports more than a billion weekly users and Google’s AI Mode more than a billion monthly users; in the European Union about one person in three used generative AI in 2025. Here are the statistics from primary sources.

How to read them

Three kinds of number, three different readings.

The statistics gathered here come only from the source that produced them. They cannot be compared with one another without looking at who measured them, on whom and when.

Data reported by companies

Active users reported by whoever runs the service, by its own definition.

Sample surveys

Interviews or browsing data from a group of people, in one country and one period.

Official statistics

Harmonised public surveys, such as Eurostat’s for the European Union.

How many use them

Users of assistants and of AI search.

The most quoted numbers are the ones companies report about their own services. They measure active users in a week or a month, with definitions each company chooses.

Reported users of ChatGPT, Gemini and AI Mode, with source and date

Four figures on the use of assistants and AI search reported by the companies or by a published study, each with what it measures, the source and the date.

FigureWhat it measuresSource and date
More than 1 billion weekly ChatGPT usersActive users in a week, reported by the company.OpenAI, 31 August 2026
950 million monthly users of the Gemini appActive users in a month, reported in the quarterly results.Alphabet, 22 July 2026
More than 1 billion monthly users of AI ModeUsers of Google Search’s AI mode in a month.Alphabet, 22 July 2026
About 10% of adults worldwide used ChatGPTEstimate from a study of use up to July 2025.NBER, working paper 34255, September 2025

Who uses them

In the United States and in Europe, from the surveys.

Representative sample surveys show how many people use assistants in a country. Eurostat’s figures are the only ones harmonised across the countries of the European Union.

Shares of people using assistants and generative AI in the United States and the EU

Five shares of people using assistants or generative AI tools, from Pew Research Center surveys and Eurostat statistics, with scope and date.

FigureScopeSource and date
44% have used ChatGPTAdults in the United States, survey of February 2026 of 5,119 people.Pew Research Center, 17 June 2026
24% Gemini, 17% CopilotSame survey, adults in the United States.Pew Research Center, 17 June 2026
32.7% have used generative AI toolsPeople aged 16 to 74 in the European Union, in 2025.Eurostat, 16 December 2025
19.9% in ItalySame scope: one of the lowest values in the Union.Eurostat, 16 December 2025
64% among the youngestPeople aged 16 to 24 in the European Union, in 2025.Eurostat, 10 February 2026

Clicks

What happens to clicks with an AI summary.

The Pew Research Center observed the real browsing of 900 US adults in March 2025, on Google. With an AI summary on the page, clicks on traditional results almost halve.

The study was published on 22 July 2025 and covers Google only. A Gartner survey published on 20 January 2026, of 377 US consumers, finds that only about a third consider chatbots as effective as search engines for learning something new.

How people searching on Google behave with and without an AI summary

Two measures of browsing behaviour on Google in March 2025 from the Pew Research Center study, compared between pages with an AI summary and pages without.

With the AI summaryWithout an AI summary
Click on a traditional resultIn 8% of visits to the page.In 15% of visits to the page.
Session ended after the pageBrowsing ends in 26% of cases.Browsing ends in 16% of cases.
Click on a link inside the summaryIt happens in 1% of visits to the page.Not measured: the summary does not appear.

The news

Getting the news from assistants, country by country.

The Reuters Institute’s Digital News Report measures every year how people get their news. The 2026 edition, published on 16 June, reports slow growth that is uneven across countries.

The use of AI assistants for news in the Digital News Report 2026

Four findings of the Reuters Institute’s Digital News Report 2026 on the weekly use of AI chatbots to get the news, compared with the previous year.

ReportsSample document

Reuters Institute · Digital News Report 2026

Weekly use for news
10% of the overall sample, up from 7% in 2025.
Under 35
16% use AI chatbots to get the news.
Countries without growth
United States, United Kingdom, France and Germany.
Trust in the answers
20%, against 37% trust in the news.
Average across the survey’s markets: the value for a single country can be very different.

Using them well

Before quoting an AI search statistic.

A figure taken without source, date and scope ends up saying more than it measures. Five checks avoid the most common mistakes.

The checks to run before quoting an AI search statistic

The five checks a team runs on an AI search statistic before using it in a presentation, a plan or an article.

  1. Go back to the source

    The page of whoever measured it, not an article that repeats it.

  2. Read the date

    When it was collected and when it was published.

  3. Read the scope

    Country, age, service and definition of user.

  4. Do not add up

    Users of different services overlap.

  5. Look at your own case

    Your customers’ questions, in your market.

Frequently asked questions

Frequently asked questions about AI search statistics.

How many users ChatGPT has, how many people use generative AI in Europe and Italy, what happens to clicks and where these numbers come from.

How many users does ChatGPT have?

OpenAI reports more than a billion weekly active users, in a post of 31 August 2026. It is the company’s own figure, with its own definition of active user.

How many people use generative AI in Europe and Italy?

According to Eurostat, in 2025 32.7% of people aged 16 to 74 in the European Union used generative AI tools; in Italy, 19.9%.

Do AI summaries reduce clicks to websites?

In the Pew Research Center study on Google, in March 2025, clicks on traditional results fall from 15% to 8% of visits when an AI summary appears.

Where do these numbers come from?

Only from primary sources: companies that run the services, research institutes and official statistics. Every figure carries its source and the date of publication.

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AI search statistics from primary sources | TrustInsider