Rules for the chosen experience
- Service
- The specific experience described on the venue’s page
- Access condition
- The actual rule stated by the manager for that service
- Contact
- The contact to clarify conditions before making a visit
Spa and wellness
Help people picture the right day at your spa. Three questions clarify the offer: who can enter, which features are documented and which age rules apply.
The problem to solve
Distinguish day entry from access reserved for guests, with conditions and contact on the service page. You can test two versions of the page with real visitors, with no variant applied automatically, and never infer day entry just because the spa is in a hotel.

What you get
A wellness feature does not establish a therapeutic benefit. If an answer adds unstated or unsupported properties, compare the claim with relevant recognised references. A health-related correction requires competent review before publication under the rules applicable to the venue.
An illustrative sequence distinguishes the collected claim, relevant documentation and review responsibility before publication.
The actual sentence in the answer and its reference
Recognised documentation relevant to the property being stated
Competent review before any public health-related communication
In detail
A minimum age may apply to one service or time slot. Publish the actual conditions distinctly and check whether an answer omits or generalises them: the venue’s own rule applies, not a limit shared by every spa.
An illustrative page distinguishes service, access condition and contact for clarification before a visit.
Frequently asked questions
When an answer mixes up day admission and a hotel stay, your service page should make the actual option clear, with its conditions and contact; then compare the collected description with that page, keeping the two pieces of information separate.
Make the actual option clear on the service page with its conditions and contact. Then compare the collected description with that page: day admission and a hotel stay remain separate information.
Related paths
Each use case starts from a specific business. From here you move on to the other businesses, to the pages of the sectors they belong to and to the method we use to measure answers.
Explore the use cases for your business: customers’ questions, ChatGPT and Gemini answers and information to work on with TrustInsider.
ReadLearn how to use TrustInsider: choose the brand and the questions, read the collected answers, update your content and compare the results.
ReadHow every TrustInsider measure is built: sampling of AI answers, sources and rights, index calculation and declared limits.
ReadHelp with access, credits, collections, integrations and data: guides, FAQs, the site assistant and support requests from your workspace.
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