User manual

Use Google and Bing: the brand in search results

See where your brand appears in observed search results and which pages deserve attention. Here you find searches by market, the site audit, available crawler visits and a comparison of products with the catalogue.

Section 1

Read a search in its market

Search observations depend on the engine, country, language and collected questions. Available connections can add data from your site: always read the source shown.

  1. Check the analysis context and available collections.
  2. Open the search or page detail you want to explore.
  3. For additional site data, check the connections with an authorised account.
The searches observed one by one, newest first: engine and device, the time, the position of the brand’s first result and the AI Overviews that cite it. (fictional brand, demo data)
Demo data · Ilmarde Audio

Section 2

Compare only observations that are compatible

Compare the same engine and a consistent set of searches. An observed position is not a universal ranking and does not by itself describe visits or sales.

If a collection is missing or failed, resolve that state before comparing. To decide what to change, move from the specific result to its evidence and the Actions path.

The comparison between Google and Bing: the average position on each engine, presence in the top ten results and the AI Overviews that cite the brand, against the previous period. (fictional brand, demo data)
Demo data · Ilmarde Audio

Section 3

From technical findings to the page to improve

In Site audit, open the latest completed audit and page-by-page table. Read outcomes, findings and pages actually read; if no audit exists, an authorised user can open audit management and run one.

The presence of llms.txt does not prove an assistant uses it. Read robots.txt and its rules; an audit does not certify crawler access.

The latest site audit, opened: the pages read, the robots.txt and sitemap files, the findings by severity and the table of pages with status and title. (fictional brand, demo data)
Demo data · Ilmarde Audio

Section 4

Check available crawler visits

In Crawlers and AI agents, read the origin and period of available data. Connected logs and an access check describe different things: an observed request does not prove the content was used in an answer.

The log connection from the CDN: the connected source with its status and the latest batch received, and the form to connect another site. (fictional brand, demo data)
Demo data · Ilmarde Audio

Section 5

Compare products with the approved catalogue

In AI shopping, start with an approved uploaded or connected catalogue. Open a product and compare declared price, availability and attributes with observed shopping answers and cited sources.

If the catalogue is missing, use Catalogue and feed with the required permissions. An answer differing from the catalogue identifies a point to check; a proposed correction does not automatically update all external sources.

A product sheet, opened: where the product appears in answers and how often, with price, availability and attributes compared with what the answers say. (fictional brand, demo data)
Demo data · Ilmarde Audio

Related paths

Definitions, FAQs, guides and methodology: from here you reach the material you need to read the results and explain them to your team in the same words.

From question to action

Learn how to use TrustInsider: choose the brand and the questions, read the collected answers, update your content and compare the results.

Read

Find the right answer

Help with access, credits, collections, integrations and data: guides, FAQs, the site assistant and support requests from your workspace.

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