User manual for the private area
Find the steps to run checks, read results and use your workspace tools, with examples and practical checks before making a decision.
ReadUser manual
Use Direct answers: the pages that answer questions
Check whether your pages answer the observed questions and where a clearer answer would help. Here you see on which search surfaces your pages appear and which brand facts you need to answer better.
Section 1
Start with the person’s question
The reading connects questions, pages and answers observed on available surfaces such as AI Overview, AI Mode, featured snippets and related questions. Presence on one surface does not automatically apply to others.
- Open a question and check the associated page and available observations.
- Read the page’s answer and the approved facts available to improve it.
- Take a documented issue to Actions; review the proposal before approving it.
Section 2
A better answer starts with a fact
When an approved fact is missing, complete the brand context before writing the answer. Missing data is not permission to invent performance, timing or guarantees.
Related paths
Direct answers: after the pages, checking the answers.
Definitions, FAQs, guides and methodology: from here you reach the material you need to read the results and explain them to your team in the same words.
From question to action
Learn how to use TrustInsider: choose the brand and the questions, read the collected answers, update your content and compare the results.
ReadA transparent method, not a black box
How every TrustInsider measure is built: sampling of AI answers, sources and rights, index calculation and declared limits.
ReadFind the right answer
Help with access, credits, collections, integrations and data: guides, FAQs, the site assistant and support requests from your workspace.
Read