User manual

Use AI visibility: how the brand enters answers

See how your brand appears in assistant answers and trace each measure to the answers behind it. Here you find mentions, recommendations and citations as distinct signals, alongside the panel questions and the sources cited.

Section 1

Choose which answers to read

You need approved questions and available observations. Assistant, market and topic filters narrow the observations: check them before interpreting a change.

  1. Check the panel’s questions and observed period.
  2. Select an assistant, market or topic to explore that group.
  3. Read the answers and cited sources before formulating a proposal.
The AI Visibility header with the period and the filters by assistant and by topic, which narrow the collected answers to the ones to read. (fictional brand, demo data)
Demo data · Ilmarde Audio

Section 2

Distinguish mentions, recommendations and citations

An assistant can mention a brand without recommending it, or cite a page without naming the brand. Read these signals separately alongside their valid-answer basis. None measures a purchase by itself.

Compare periods using comparable questions and coverage. Treat incomplete collections or assistants that did not answer as such rather than as brand absence.

An observed answer, sentence by sentence: the mention, recommendation and citation labels next to the sentences that carry them. (fictional brand, demo data)
Demo data · Ilmarde Audio

Section 3

Prepare the next observation

To change questions or start a collection, use panel management with an authorised account. Check the question version, country, language and assistants; if there is a cost, read the quote and provide the required consent before starting.

Distinguish answers collected through an API from sessions observed in the assistant’s app. Read the observation type and its limits: they are not interchangeable copies of the same experience.

The readings collected, with source, market and period, and the date filter that finds the samples of a collection. (fictional brand, demo data)
Demo data · Ilmarde Audio

Related paths

Definitions, FAQs, guides and methodology: from here you reach the material you need to read the results and explain them to your team in the same words.

From question to action

Learn how to use TrustInsider: choose the brand and the questions, read the collected answers, update your content and compare the results.

Read

Find the right answer

Help with access, credits, collections, integrations and data: guides, FAQs, the site assistant and support requests from your workspace.

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