User manual for the private area
Find the steps to run checks, read results and use your workspace tools, with examples and practical checks before making a decision.
ReadUser manual
See how your brand appears in assistant answers and trace each measure to the answers behind it. Here you find mentions, recommendations and citations as distinct signals, alongside the panel questions and the sources cited.
Section 1
You need approved questions and available observations. Assistant, market and topic filters narrow the observations: check them before interpreting a change.

Section 2
An assistant can mention a brand without recommending it, or cite a page without naming the brand. Read these signals separately alongside their valid-answer basis. None measures a purchase by itself.
Compare periods using comparable questions and coverage. Treat incomplete collections or assistants that did not answer as such rather than as brand absence.

Section 3
To change questions or start a collection, use panel management with an authorised account. Check the question version, country, language and assistants; if there is a cost, read the quote and provide the required consent before starting.
Distinguish answers collected through an API from sessions observed in the assistant’s app. Read the observation type and its limits: they are not interchangeable copies of the same experience.

Related paths
Definitions, FAQs, guides and methodology: from here you reach the material you need to read the results and explain them to your team in the same words.
Find the steps to run checks, read results and use your workspace tools, with examples and practical checks before making a decision.
ReadLearn how to use TrustInsider: choose the brand and the questions, read the collected answers, update your content and compare the results.
ReadHow every TrustInsider measure is built: sampling of AI answers, sources and rights, index calculation and declared limits.
ReadHelp with access, credits, collections, integrations and data: guides, FAQs, the site assistant and support requests from your workspace.
Read